About ESC Mobile Tech
Give your field service technicians the tools they need to improve productivity and enhance service. ESC Mobile Tech works with your ESC software to access critical work order information, customer data and more, anytime...
Give your field service technicians the tools they need to improve productivity and enhance service. ESC Mobile Tech works with your ESC software to access critical work order information, customer data and more, anytime and anywhere, from your tablet or smartphone.
Work Order Features:
• Receive scheduling notifications for new dispatches.
• View service dispatches & work order information.
• View and edit customer contact information.
• Give the office real-time status updates with time tracking.
• Use GPS tracking, mapping and routing, & turn-by-turn driving directions.
• View customer account, service history, equipment, saved documents & service maintenance agreement information.
• See the last 10 pending quotes for a customer with the ability to view details to accept and begin work or to take a prepayment.
• Add and edit customer equipment in account record or dispatch.
• Review the last 10 dispatches assigned to a particular device along with dispatch information and mobile invoice created.
Quote and Invoicing Features:
• Present a complete quote to your customer with the ability accept or reject items with the final price adjusting accordingly. Rejected items are saved in the customer account, allowing you to review these items on future visits.
• Scan QR or bar code of a part or serial number to quickly find and add items on quotes and invoices.
• Create, view, email, and print service quotes & invoices.
• Process payments & prepayments, including PCI compliant credit card processing.
• Capture customer authorization & acceptance signatures.
Customer Account Management Features:
• Add new customers.
• See historical customer invoice, quote and dispatch history.
• Add pictures from device camera and gallery to customer record.
Other Features:
• Utilize a simplified new interface.
• Store more data on mobile device reducing communication wait times and requiring less internet connectivity.
• And more!
ESC Mobile, by dESCO, is a simple and affordable way to connect more people, in more places, on more devices. Leading field service management software for small to medium sized service industry businesses including HVAC, Plumbing, Electrician, Equipment, Generator & Pump, Garage & Overhead Door, Appliance Repair, Pest Control, Construction, Locksmith, Security, and other Mechanical Contractors. There’s a better way to manage field service – it all starts with ESC Mobile!
Requirements
• Android 4.0 or higher
• ESC desktop application version 14 and higher
Previous Versions
Here you can find the changelog of ESC Mobile Tech since it was posted on our website on 2016-09-25 13:41:57.
The latest version is 15.3.6 and it was updated on 2024-04-22 16:26:22. See below the changes in each version.
ESC Mobile Tech version 15.3.6
Updated At: 2020-03-18
Changes: Ability to save a Credit Card
ESC Mobile Tech version 15.3.4
Updated At: 2020-01-13
Changes: ESC no longer supports credit card processing through Cayan. Please contact Customer Success rep at ESC to find out about Clearent
ESC Mobile Tech version 15.3.1
Updated At: 2019-12-11
Changes: Added integration with Clearent Bluetooth EMV readers.
Allowing discount amounts on quotes to flow from office to the mobile dispatch.
Resolved Dispatch notification issues.
Ability to save a credit card for later use with the mobile.
ESC Mobile Tech version 15.2
Updated At: 2019-04-17
Changes: Added integration with the CoolFront Flat rate book.
New TimeSheet function added.
ESC Mobile Tech version 13.0.31
Updated At: 2017-07-19
Changes: Added Sales Sort Code from Dispatch to all quotes created on mobile.
Increased picture storage capabilities and efficiency.
Improved pinch & zoom on pictures.
ESC Mobile Tech version 13.0.28
Updated At: 2015-05-19
Changes: Version 13.0.28,Fixed issue with invoice history, some other miscellaneous fixes.,Version 13.0.27,Fixed some stability issues.,Version 13.0.26,Fixed a crash issue in dispatch details.
Disclaimer
Official Google Play Link
We do not host ESC Mobile Tech on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for ESC Mobile Tech is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
